Ask us anything
Orders, sizing, swaps and The Talk. If it’s not here, message us.
Orders & delivery
How long does delivery take?
Orders are dispatched within your dispatch time and usually arrive your typical delivery time later. You’ll get a tracking link by email as soon as your order ships.
Is shipping free?
Yes, on orders over ₹1,499. Below that, a flat shipping rate is shown at checkout before you pay.
Do you offer cash on delivery?
Yes. Choose Cash on delivery at checkout and pay the courier in cash or UPI when your parcel arrives.
Can I change or cancel my order?
Message us with your order number as soon as you can. We can change or cancel it until it ships.
Do you ship outside India?
Not yet. Right now we only ship within India.
Sizing & fit
How do your clothes fit?
Everything is cut oversized: dropped shoulders, a boxy body and long sleeves. The size guide has exact measurements for every category.
Are your clothes unisex?
Yes, every piece. One size chart for everyone: pick your size, not your section.
I’m between sizes. Which should I pick?
Take your usual size for the baggy look, or size down if you want it closer. The “find my size” tool on the size guide can help.
How do I look after puff print?
Turn it inside out, machine wash cool, don’t iron directly on the print, and line dry in the shade instead of tumble drying.
Swaps & returns
Can I exchange for a different size?
Yes. Swap within 7 days of delivery, as long as it’s unworn, unwashed and has its tags on. Start from the Contact page or WhatsApp.
Do you offer refunds?
Yes, in some cases: cancellations before dispatch, and damaged, faulty or wrong items. The details are in our Refund & cancellation policy.
My order arrived damaged or wrong. What now?
Message us with your order number and a couple of photos and we’ll sort out a replacement or fix.
The Talk
Is The Talk really anonymous?
Yes. You post without your real name or photo, and your Talk activity is kept separate from your shop account. Avoid sharing details that could identify you.
Who answers the questions?
The community, plus trained counsellors and doctors. Health answers that have been checked by an expert are marked.
Do I have to buy something to use it?
No. The Talk is free, forever.
Is The Talk a replacement for a doctor?
No. It’s for learning and peer support. If something’s wrong, see a doctor. If you’re hurt, unsafe or in crisis, contact local emergency services or a helpline straight away.
No questions match that. Try another word, or message us.
