Start With the Basics

SHOPPING BASIC Questions

We strive to process and dispatch orders within 24 to 48 hours. Delivery times vary based on your location’s PIN code. The estimated delivery date is provided in your order confirmation email.
In rare cases where a product is unavailable post-purchase, we’ll notify you within two working days. You can then choose a substitute product of equal or higher value or opt for a refund.
For security reasons, we do not ship to P.O. Box addresses. Please provide a complete residential or office address for delivery.

After your order is dispatched, you’ll receive a tracking number via email. Use this number on our courier partner’s website to monitor your shipment’s status.

Currently, each order can be shipped to a single address. To send items to different addresses, please place separate orders for each destination.

 

Our courier partner will attempt delivery up to three times. If unsuccessful, the package will be returned to our warehouse. Please contact our customer service to arrange a re-delivery.

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Shipping & Returns

 

Each product page includes a sizing guide. Please refer to it to select the size that best fits you.

 

We strive for accurate color representation. However, actual colors may vary due to monitor settings and lighting conditions.

 

You can cancel your order within 24 hours of placement by emailing us at accounts@beingsargana.com or calling +91 8007443366 (International).

 

Always follow the care instructions provided on the product’s tag. We recommend professional dry cleaning for delicate fabrics.

 

Any disputes will be subject to Pune (India) jurisdiction. We are not liable for any loss arising from declined transactions due to the cardholder exceeding their credit limit.

 

Refunds are typically processed within 10-14 working days after initiation. The exact timing depends on your bank and payment gateway.

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GENERAL Questions

 

We collaborate with reputable courier services like FedEx, Blue Dart, DTDC, DHL, Overnite, and Delhivery to ensure timely deliveries.

 

An account enables you to store multiple shipping addresses, view and track orders, and receive updates on new collections and promotions.

 

While not mandatory, creating an account allows for a faster checkout process, order tracking, and access to special offers.

 

Occasionally, delays may occur due to unforeseen circumstances. We will keep you informed via email or phone. For further assistance, contact us at +91 8007443366.

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PAYMENT Questions

We accept various payment options, including Credit/Debit Cards, Net Banking, UPI, and popular digital wallets.
 

Yes, we use industry-standard encryption to protect your payment information. Our payment gateways are secure, ensuring your data remains confidential.

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